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Policies
The
policy sections are the organisation's business rules and an
interpretation of how to apply legislation.
The
policy defines the limits and rules of why the Credit Union does or does
not engage in an activity.
The
aim of the CU-KnowHow policy
suite is to provide a significant starting point for the Credit Union to
write appropriate and thorough policies for their business.
CU-KnowHow
contains 150 policies across the following chapters:
- Member
Services
- Member
Transactions
- Branch
Lending
- Branch
Tasks
- Miscellaneous
- Member
Administration
- Direct
entry
- Cards
- Human
Resources
- Member
Chequing
It
is important to note that Maxen does not recommend that the policies be
published as they are delivered: the documents must be reviewed and
customised to fit the Credit Union.

Contact
us:
e-mail Maxen
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